01 — Case intake
We identify the decision to be made, organise existing records and issue a focused missing-information list.
HOW IT WORKS
Serica Pathways manages the handoffs that usually fall between the patient, provider and travel plan.
We identify the decision to be made, organise existing records and issue a focused missing-information list.
Suitable provider teams are shortlisted around the defined case. We request a written opinion, scope and estimate.
Medical schedule, landed cost, language, arrival, local movement and recovery are aligned before booking.
One coordinator stays accountable through admission, discharge, return home and agreed follow-up.